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AgentVapor
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The Marvel Heroes Omega PC servers are now back online! A 50% Experience Bonus will be active until 11:59 PM (PDT) tomorrow (8/11) to help make up for the unexpected downtime. Thank you for your patience.

AgentVapor Staff

About

Username
AgentVapor
Joined
Visits
2,362
Last Active
Roles
Free Player, Administrator, Moderator, Development Team, Community Team, Member
Points
29,616
Badges
32
Posts
4,429
Playing as...
--Not specified--
Country
United States

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Comments

  • @Rayza said: So no new costumes or XP boosts for Defenders/Heroes for Hire? I do know there are some new costumes coming that haven't found their way to Test Center just yet. Will likely see those with the next Test Center update.
  • I don't know as this can get through the pipeline in time for this patch, but I understand what is happening now with this issue and have sent it forward for a fix.
  • Alright folks, the PC servers should be back online and open to the public. Sorry for the inconvenience! As I mentioned a bit earlier in the thread, we'll talk to the team first thing in the morning to talk about extending the XP bonus a bit more…
  • @mongoq said: Can we have a PC update please? It's late on the east coast. Sorry, I realize these kinds of unexpected server issues are no fun for anyone. The issue preventing the PC servers from being brought online is just proving m…
  • Sorry about the additional delay folks, there's a secondary issue specifically affecting the PC servers that we are still working to resolve before we can bring the servers back online. We'll keep you updated as much as possible.
  • @AgentVapor Can this be extended until tomorrow so those or us who didn't get to play tonight can benefit from the lost time? Indeed it can! I edited my post above - the 15% Experience Bonus has been extended to 5:00 PM (PDT) tomorrow to hel…
  • @RavenDeth said: @AgentVapor The https://marvelheroes.com/status page is still down. Figured I'd let you know just to make your day even more of a living hell. Yeah, hopefully should be resolved soon, though priority is currently on gett…
  • Quick update - the forums are (clearly) now back online and maintenance is in the last phases of verification, so hopefully we'll be back online shortly.
  • @PowerMachine said: servers are down ?????in page it says online...i cant log in half hour now... Yes, currently the servers are still down due to a datacenter service outage. Maintenance is currently underway to bring service back online.
  • Hey folks, we're looking into it now - looks like a datacenter service outage. Hopefully should recover and be back online soon, we'll keep you updated.
  • It appears that this latest change should address the issue for all those affected, though we'll review in the morning to verify no lingering network issues persist after tonight's change. One final thank you to all of you who offered information…
  • Alright folks, we've deployed a change on our end that we believe may allow those of you affected by this network issue to now successfully log into the game. Please do report back and let us know here if you are still experiencing this authentic…
  • Our operations folks even now are still working on a resolution to this issue. Thanks to many folks who have provided us with additional information both here in this thread and via PMs - we believe we have identified the root cause of these connect…
  • Sorry this issue is still not resolved, folks. It is proving troublesome to identify what is causing these authentication failures. For those of you still unable to connect, can you answer a couple additional questions for us: * Are you usin…
  • Thank you for the responses, it sounds like our attempt at addressing this has still not corrected the root cause. We're going to continue investigating; thanks to those who have posted or PM'd me additional info to forward over to our operations te…
  • If you have been unable to log in since the servers came back online earlier today, please try logging in now and let us know if you are still getting an authentication error.
  • It appears the Bounty Hunter missions themselves are MIA within One-Shots currently. We'll get this checked out!
  • We are currently investigating the reports of some folks not being able to reach the authentication server now that we're back online. Sorry about the inconvenience, we'll post updates here as they become available.
  • Alright folks, the servers should be back online! Sorry for the inconvenience.
  • Sorry folks, the servers were showing some issues on our end after we brought the game online this morning, so we had to bring the servers offline immediately to ensure these did not result in further problems. Our operations team is working on g…
  • @SamuRonX said: did you get both AIM and Doom terminals, @AgentVapor? thanks! While looking into this I did check and found that there are a couple other LQ fixes in the pipeline (Castle Crash specifically being one of them), but I don't …
  • Sorry this one has lingered so long. I did confirm that we have a fix for this and should just make it in time for next week's PC patch.